Refund policy

Our 100% Satisfaction Guarantee

We want you to be completely happy with every purchase from Rushbegin. If something is not right with your order, please contact us and our team will work with you to make it right.

Return Window and Condition Guidelines

You can request a return within 5 days of receiving your order.

To help us process your return smoothly, please ensure that:

  • The item is unused and in its original condition.

  • The original tags and packaging are preserved whenever possible.

  • You have your order number or proof of purchase ready when contacting us.

Please note: These condition requirements apply to standard returns and do not prevent you from reporting an item that arrives damaged, defective, or incorrect.

How to Start a Return

Initiating a return is fast and simple. You can submit your request through any of the following channels:

  • Online Portal: Visit our Return Your Purchase page on our website.

  • Email Support: Send your order details to rushbeginstore@gmail.com.

  • WhatsApp: Message our support team directly at +91 8001112278

Free Pickup and Refund Mechanics

Once your return request is accepted, we will arrange doorstep pickup at no extra charge.

  • Zero Return Fees: There are no return fees and no ₹160 deduction. You will receive a full refund of the product amount.

  • Immediate Refund Initiation: We initiate your full product refund as soon as the return pickup is completed by our courier partner.

  • Prepaid Orders: Refunds are processed directly back to your original payment method.

  • Cash on Delivery (COD) Orders: Our team will reach out to collect the necessary bank or payment details to transfer your refund securely.

  • Posting Time: Once we initiate the refund, your bank or payment provider may take additional processing time to post the amount to your account.

Damaged, Defective, or Incorrect Items

Upload your product pictures and unboxing video(Mandatory for proof) and shipping details at (rushbeginstore@gmail.com/Whatsapp No.8001112278) as soon as possible if an item arrives damaged, defective, or different from what you ordered. We will arrange a suitable replacement. 

Order Cancellations

If you need to cancel the order after placing it, please reach out to us as soon as possible:

  • Before Dispatch: If your order has not yet left our warehouse, we will do our best to cancel it immediately.

  • In Transit: If your order is already on its way, our team will guide you through refusing the delivery or completing a return. We will process your full product refund once the cancellation or return is confirmed.